Shop Terms of Sale

Last updated: [ATTORNEY REVIEW — SET ON PUBLICATION]

[ATTORNEY REVIEW] This is a first draft written from how the Shop actually works. It needs legal review before real customers use the Shop.

These Shop Terms of Sale (“Shop Terms”) apply when you create an account on, or order from, the FundedYouth Shop online at shop.fundedyouth.org, or buy from the Shop in person at 415 Parkway Plaza, Suite 519, El Cajon, CA 92020 (together, the “Shop”). The Shop is operated by FundedYouth, a California nonprofit corporation (EIN 93-4090260).

The general Terms of Service also apply to your use of the Shop, including its acceptable use, disclaimer, limitation of liability, indemnification, governing law, and dispute resolution sections. Where the two differ, these Shop Terms control for the Shop. How we handle your information is described in the Shop Privacy Notice.

By creating a Shop account, sending a print request, or buying from the Shop in person, you agree to these Shop Terms.

1. Your account

You must be at least 13 years old to use shop.fundedyouth.org or create an account.
If you’re under 18, a parent or guardian must place or approve any paid order, online or in person. A parent or guardian who places or approves an order accepts these Shop Terms for that order and is responsible for payment.
You can sign up with an email address and password, or with your Google account. Google sign-in shares only your basic profile with us (see the Shop Privacy Notice).
Give accurate information and keep it up to date. We use your contact email to send quotes and updates.
Keep your password (or Google account) safe. You’re responsible for requests made from your account.
You don’t need an account to buy in person.
You can ask us to delete your account at any time (see the Shop Privacy Notice).

2. How ordering works

Request. You upload a 3D model (STL or 3MF) or send a link to one, and choose a material, colors, and any notes. Sending a request is not an order and costs nothing.
Quote. We review your request and send a price by email and in your account. We may change the quote before you pay. If we do, the earlier price can no longer be paid.
Payment. When you pay the quote, an order is formed between you and FundedYouth for the item described in the request and quote.
Printing. We print your item. Your account shows its status (Paid, Printing, Ready, Completed).
Ready. We email you when your item is ready.

[ATTORNEY REVIEW] Decide how long a quote stays valid (e.g. 30 days) and add it to step 2.

2.1 Buying in person

You can also buy items, or pay for a quoted print request, at our El Cajon location during open hours. An in-person sale is complete when you pay. You don’t need a Shop account, and we don’t save personal information for in-person sales. The rest of these Shop Terms (including Sections 5 and 7) apply to in-person purchases.

3. Prices and payment

Prices are quoted per request (or marked on in-store items), in U.S. dollars. Custom print prices depend on size, material, print time, and complexity.
FundedYouth holds a California seller’s permit. California sales tax applies where required by law.
[ATTORNEY REVIEW] State whether sales tax is included in quoted prices or added at checkout. The Shop’s online Stripe Checkout doesn’t add tax at present, so for online orders it must be included in the quote.
Online, payment is taken on Stripe’s hosted checkout page. In person, card payments are also processed by Stripe. Stripe’s terms apply to the payment. We don’t receive or store your full card details.
Shop purchases are purchases of goods, not donations, and are not tax-deductible.
A custom print goes into the print queue only after payment succeeds.

4. Collecting your item

[ATTORNEY REVIEW] The Shop doesn’t handle shipping at present. Confirm how customers receive items and fill in this section. For example: “Items are picked up at 415 Parkway Plaza, Suite 519, El Cajon, CA 92020 during open hours. If you don’t collect an item within 60 days of the ‘ready’ email, and we can’t reach you, we may recycle it without a refund.”

5. Cancellations and refunds

Before you pay, you can cancel a request from your account at any time, at no cost.
After you pay, contact [email protected], or ask at our location for an in-person purchase. Because each item is made to order, once printing has started we can’t usually cancel or refund it.
If we cancel a paid request (for example, we can’t print it, or it breaks Section 6), we’ll refund the full amount you paid to your original payment method.
If the item has a defect under Section 7, contact us within [ATTORNEY REVIEW — PROPOSED 14 DAYS] of collecting it, with photos. We’ll reprint it or refund it, at our choice. Because uploaded files are deleted 1 day after upload, we may ask you to send the file again for a reprint.
We don’t offer refunds because you changed your mind, or for problems that come from the model file itself (Section 7.3).

[ATTORNEY REVIEW] Confirm the refund policy. Refunds are issued by hand through Stripe at present.

6. Your files and what we will print

6.1 You must have the right to print it

When you send us a model, photos, or a link, you confirm that:

You created the design, or you have the right to have it printed (for example, the designer’s license allows it, including for paid printing), and
Printing it doesn’t infringe anyone’s copyright, trademark, patent, or other rights, or break any law.

Many designs shared online are licensed for personal or non-commercial use only. It’s your job to check the license before sending one.

6.2 What you allow us to do with your files

You keep all rights in your files. You give FundedYouth permission to store, copy, open, slice (prepare for printing), and print your files, and to show them to our staff, only to quote, make, and support your request, and to keep them for the period in the Shop Privacy Notice. We won’t use your design for anything else, share it publicly, or print copies for anyone else, without your permission.

6.3 What we won’t print

Staff review every request against a screening checklist before we quote it. We may refuse or cancel any request, at our discretion, including any request for:

Firearms, firearm parts or accessories (including receivers, frames, magazines, suppressors, and conversion devices), or any other weapon or weapon part
Items that infringe someone else’s rights, such as copyrighted characters, logos, or designs you don’t have the right to print
Items that are illegal to make or own, or that are meant to break the law (such as counterfeit items, lock-bypass tools, or skimmers)
Hateful, harassing, sexually explicit, or otherwise inappropriate content, keeping in mind FundedYouth is a youth education organization
Items that are unsafe to print with our equipment or materials

If we refuse a request after you’ve paid, we’ll refund you in full (Section 5).

6.4 Rights complaints

If you believe something printed or held by the Shop infringes your rights, email [email protected] with the details. We’ll look into it and may cancel affected requests.

[ATTORNEY REVIEW] Decide whether FundedYouth needs a registered DMCA agent. The Shop doesn’t publish customer files, so it may not be needed, but confirm.

7. What to expect from a custom 3D print

7.1 It’s made to order

3D prints are built layer by layer. Every item is made individually, so it’s normal for a print to have:

Visible layer lines and small surface marks where supports were removed
Small differences from the on-screen model in size and shape, typically around [ATTORNEY REVIEW — PROPOSED ±0.5 mm] or a small percentage of the dimension, whichever is larger
Colors that differ somewhat from photos, screens, or swatches
Slight differences between two prints of the same model

These aren’t defects.

7.2 Materials

Materials have limits. PLA can soften in heat, such as a car in summer. TPU is flexible. Any material can break under enough force. Unless we agree to it in writing, prints are not intended to be food-safe, medical, child-safe toys, or safety-critical or load-bearing parts. Don’t use a print where its failure could cause injury or damage.

7.3 Your design

We print the model you send. We don’t check whether the design fits, works, or is strong enough for its purpose. Problems that come from the model (wrong size, thin walls, missing parts, parts that don’t fit together) are not defects, though we’ll try to point out obvious problems before quoting.

7.4 Defects

A defect is a print that doesn’t match the request and quote in a way beyond Section 7.1, such as the wrong material or color, missing parts, or a failed print. See Section 5 for what we’ll do.

[ATTORNEY REVIEW] Confirm this approach to warranties. Consumer-protection laws (including California’s Song-Beverly Act) may limit how far implied warranties can be disclaimed on goods sold to consumers.

8. Liability

To the extent permitted by law, FundedYouth’s total liability for any claim related to a Shop order is limited to the amount you paid for that order. The general Terms of Service (Sections 10 to 12) also apply.

9. Changes to these Shop Terms

We’ll post any changes on this page and update the “Last updated” date. Changes don’t affect orders you’ve already paid for.

10. Contact

FundedYouth 415 Parkway Plaza, Suite 519 El Cajon, CA 92020 Phone: (619) 728-5002 Email: [email protected]

EIN 93-4090260 · 501(c)(3) Nonprofit